FAQ

Frequently Asked Questions

What does honcareer sell?

honcareer offers a selection of artificial plants and greenery designed to bring a natural touch to homes, offices, and everyday spaces.

Will my artificial plant look exactly like the photographs?

We aim to show every product as accurately as possible. Colors may appear slightly different depending on lighting and screen settings. Individual plants may also vary slightly in leaf shape, placement, and fullness.

Some branches and leaves may need gentle shaping after unpacking to achieve the look shown in the photographs.

What should I do if my item arrives damaged?

Please contact customer service promptly with your order number and clear photographs of the item and its packaging. We will review the issue and provide an appropriate resolution where applicable.

Can I return my order?

You may request a return for eligible products within 30 days of delivery, subject to our Return & Refund Policy. Please contact customer service before sending anything back.

Where should I send a return?

Please contact customer service first. If your return is approved, we will provide the appropriate return instructions.

Can I track my order?

When tracking is available, we will generally provide tracking information after your order has been dispatched.

How can I contact honcareer?

Please use the contact information provided on our Contact Us page.

Shenzhen Friday Advertising Media Co., Ltd.  
Room 706, ShouChuang Business Building, No. 5 Longhua Square 3rd Road, Fukan Community, Longhua Subdistrict, Longhua District, Shenzhen